Overview
Job Summary. We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong ability to engage with customers. As a Sales Assistant, you will be responsible for providing exceptional customer service, assisting with merchandising efforts, and contributing to the overall success of the sales team. This role requires a proactive approach to upselling products and ensuring a positive shopping experience for all customers.
Responsibilities
* Greet customers warmly and assist them in finding products that meet their needs.
* Maintain an organised and visually appealing sales floor through effective merchandising.
* Engage with customers to understand their preferences and suggest additional products through upselling techniques.
* Handle customer inquiries via phone and in-person with professional phone etiquette.
* Process transactions accurately using basic math skills.
* Assist in inventory management, including stock replenishment and organisation of merchandise.
* Collaborate with team members to achieve sales targets and maintain high standards of customer service.
* Stay informed about product knowledge to provide accurate information to customers.
* Covering other stores. Moving stores when needed between our 5 branches.
Requirements
* Proficiency in English; bilingual or multilingual abilities (especially in Spanish) are highly desirable.
* Strong communication skills, both verbal and written, with an emphasis on customer interaction.
* Basic math skills for handling transactions and inventory counts.
* Excellent time management skills to prioritise tasks effectively in a busy retail environment.
* Organisational skills to maintain an orderly sales area and manage stock efficiently.
* Previous experience in retail or sales is advantageous but not essential; a willingness to learn is key.
* A passion for delivering outstanding customer service and contributing positively to the team atmosphere.
Additional Information
* Experience: Not required
* Languages: English – Advanced. Spanish – Advanced
* Employment: Full-time
* Schedule: 9.30-5.00
* Salary: £10 – £12.21 hourly
* Starting time: Immediate start!
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