We are seeking a Sales Assistant to join our Cotswold Outdoor Group team. This fixed‑term contract (until January 2026) offers a zero‑hour schedule with rota published four weeks in advance, providing flexibility to balance work with your personal commitments.
Responsibilities
* Deliver a standout shopping experience by understanding customer needs and helping them find the right outdoor gear.
* Maintain store appearance and work with the team to create a welcoming, inspiring environment for every customer.
* Build trusted product knowledge through expert training and hands‑on experience to offer reliable advice.
* Learn and deliver specialist services such as gait analysis, boot fitting, and rucksack fitting.
* Help keep stock shelves tidy, products visible, and the stockroom organised.
* Support the store’s smooth operation by covering weekend shifts and adapting to varying workload.
* Participate in regular learning and development opportunities to grow your skills.
Qualifications
* Enjoy helping people and providing excellent customer service.
* Communicate clearly and adapt to different customer personalities.
* Be organised and manage multiple tasks simultaneously.
* Have a genuine interest in the outdoors and the products we sell.
Benefits
* Starting salary of £12.72 per hour (£10.67 per hour if under 21).
* Employee Assistance Programme offering confidential wellbeing support.
* Ongoing training and learning from top outdoor brands and our in‑house team.
* 40‑60 % discount on our full range of outdoor clothing and gear.
* Up to 33 days holiday (pro‑rated based on role and hours) with the option to purchase more.
* Yearly bonus of up to £750 (based on hours worked).
* Discounts on everyday essentials via our perks platform.
EEO and Diversity
We welcome applications from all genders, backgrounds, and experiences. Diverse teams strengthen our ability to learn, grow and create a place where everyone belongs.
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