We’re looking for a Head of Product Insight & Innovation — someone who’s passionate about understanding customers, spotting opportunities, and turning ideas into products that make a real impact. This role is about curiosity, creativity, and commercial thinking - not managing Agile teams. You’ll be out meeting clients, attending roadshows, and gathering insights that help shape our product vision and roadmap.
What you’ll be doing
* Act as the voice of the customer - engaging directly with clients, users, and partners to uncover needs and opportunities.
* Represent the company at industry events, roadshows, and conferences to stay close to market trends and customer sentiment.
* Translate insights and feedback into clear product concepts and commercial opportunities for the business.
* Collaborate with internal teams (sales, marketing, technology, leadership) to ensure market insight drives product direction.
* Identify emerging technologies, market shifts, and unmet customer needs that could fuel innovation.
* Communicate new ideas, product visions, and opportunities across the organisation to align teams and inspire action.
What you’ll deliver
* A stream of insight-driven product concepts and initiatives grounded in real customer needs.
* Strong relationships with key customers, partners, and market influencers.
* Actionable recommendations that guide the product roadmap and inform strategic decisions.
Who you are
* A confident communicator who loves talking to customers and exploring their challenges.
* Commercially minded and strategic, with a knack for connecting insights to business growth.
* Experienced in product discovery, market research, or innovation strategy.
* Comfortable presenting ideas, leading discussions, and representing the business externally.
The mindset we’re looking for
* Curious:You thrive on understanding what customers really want.
* Creative:You bring fresh ideas and spot opportunities others miss.
* Decisive:You turn insight into action with clarity and purpose.
* Mobile:You’re happy to travel (mainly Europe, with some international trips).
What’s on offer
* Competitive salary (depending on experience).
* The chance to shape the future of a growing tech product line.
* Freedom to influence product strategy and innovation from the customer’s perspective.
Interested? Please Click Apply Now!
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