About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Surrounded by the capital's greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award‑winning design with the city's high notes. Take in views of Hyde Park from sun‑drenched rooms and our rooftop spa, enjoy a leisurely meal on our one‑of‑a‑kind al fresco terrace, then stroll to explore London's famous sights.
The role of the Spa Attendant
To assist the Spa Team in providing impeccable service at all times to our guests. The Spa Attendant will be responsible for ensuring the locker rooms, Spa relaxation areas, treatment rooms, Vitality Pool, Fitness Centre, 10th Floor Lounge and shower areas are clean, well maintained and well stocked. The Spa Attendant will be confident in providing guests with a Spa orientation and giving directions.
What you’ll do
* Maintain cleanliness and presentation of all Spa and Fitness areas
* Ensure all guest amenities and supplies are fully stocked
* Support the Spa Therapists and Reception team with daily operations
* Provide warm and professional guest interactions, including Spa orientation
* Monitor and report any maintenance issues promptly
* Uphold Four Seasons standards of service and presentation
What we’re looking for
* A genuine passion for hospitality and guest service
* Previous experience in a Spa, wellness or housekeeping environment is an advantage
* Strong attention to detail and organisational skills
* Friendly, approachable and confident communicator
* Ability to work flexibly, including weekends and bank holidays
* Right to work in the UK
Schedule and hours
This is a 32‑hour contract, which will consist of four 8‑hour shifts per week. Candidates must be flexible to work mornings, evenings and weekends.
Benefits
* £29,000 package which includes salary and service charge
* Profit share plan up to 5% of your salary
* Excellent Training and Career Development opportunities
* Complimentary accommodation at other Four Seasons Hotels and Resorts
* Uniform and meals on duty
* Fruits, coffee/tea and ice cream available throughout the day
* The opportunity to engage in diverse and challenging work
* Opportunities to build a successful career with global potential
* Season Ticket Loan
* Medical: Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan.
* Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
* Employee Recognition Programme and more!!
We look forward to receiving your application!
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