The Opportunity
Are you a hospitality trailblazer with a passion for people, performance, and unforgettable guest experiences? If you thrive on leading from the front and turning great hotels into exceptional ones, then this is your moment.
At Holiday Inn Milton Keynes, we're looking for a General Manager who's not just experienced—but inspired. Someone who can energise a team, delight guests, and drive results with flair.
What You'll Be Doing
* Lead Like a Legend:
Be the heartbeat of the hotel—motivating, mentoring, and mobilising your team to deliver excellence every day.
* Craft Guest Magic:
Create a culture where every guest feels like a VIP and every stay becomes a story worth sharing.
* Think Big, Act Smart:
Shape and execute bold strategies that grow revenue, control costs, and boost profitability.
* Build Bridges
: Cultivate strong relationships with owners, partners, guests, and your team—because success is a team sport.
* Grow Talent:
Spot potential, nurture ambition, and build a team that's as passionate as you are.
* Raise the Bar:
Constantly evaluate and elevate our operations, ensuring we're always one step ahead.
* Own the Numbers
: Take charge of budgets, forecasts, and financial performance with confidence and clarity.
Who You Are
* A seasoned hospitality leader with a proven track record in senior hotel management.
* A guest experience guru who knows how to turn feedback into five-star reviews.
* A strategic thinker with a commercial edge and a creative spark.
* Financially savvy and operationally sharp.
* A natural relationship builder who thrives on collaboration.
* A people-first leader who inspires, empowers, and develops others.
* Obsessed with improvement and never satisfied with "good enough."