Overview
The Key Account Operator will be responsible for managing and nurturing relationships with key clients, ensuring their needs and expectations are consistently met and exceeded. This role plays a vital part in maintaining high levels of customer satisfaction and supporting the development of long-term partnerships.
Responsibilities
* Build and maintain strong, long-term relationships with key clients; understand their goals and business needs.
* Coordinate cross-functional collaboration to ensure client requirements are met and issues are resolved promptly.
* Monitor account performance and contribute to strategy development for client growth and retention.
* Provide timely and accurate information to clients and internal teams; communicate updates and feedback effectively.
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