Assistant Retail Manager
Location: High Street, Birmingham
Contract: 3 Month Fixed-Term Contract
Hours: 38.75 hours per week
Salary:£13.85 per hour, 25% colleague discount, 28 days annual leave pro rata
Overview
Support day‑to‑day store management and act as a brand ambassador for Holland & Barrett. Partner with the Store Manager to build a high‑performing team through recruitment, coaching, training and clear expectation setting.
Responsibilities
* Model world‑class customer service and drive sales performance with store sales targets.
* Maintain stock accuracy, set up promotional plans and ensure full compliance with health and safety.
* Analyse daily sales figures to enable store performance within company parameters and goals.
* Lead training programme to achieve “Qualified to Advise” and “Healthy Expert” Level 2 and Level 3 qualifications.
Qualifications
* Previous retail experience.
* Excellent communication and people management skills.
* Ability to work under pressure in a fast‑paced retail environment.
* Strong analytical skills to understand and analyse sales figures daily.
* Passion and enthusiasm for our products.
* Commitment to complete regular computer‑based training for exceptional product knowledge.
* Agile, flexible and capable of multi‑tasking to achieve best results.
Benefits
* 25% colleague discount.
* 28 days annual leave pro rata.
* Access to accredited health & wellness qualifications.
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