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Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester
Job Ref: 203988
About The Role
Ecclesiastical Planning Services, who are proudly part of Benefact Group, are looking for a Product Manager to join our Gloucester office.
As Product Manager, you will support the business to develop and manage EPSL’s Products and Proposition, ensuring they deliver against our target market customer needs, commercial objectives, and FCA regulatory responsibilities.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.
What you'll be doing
* Ensure our Products meet FCA regulatory requirements, continually reviewing and identifying opportunities for future improvements to help deliver excellent customer outcomes and ensure they deliver fair value.
* Manage the annual product review process, completing reviews for all open and closed products within agreed timeframes.
* Manage the EPSL Pricing Framework, ensuring all Appointed Representatives provide their at-need pricing information annually and any pricing exceptions are managed.
* Manage customer understanding monitoring for new customers, liaising with external research companies, and completing a Data Protection Impact Assessment where required.
* Keep abreast of market updates, competitor changes and appropriate legal and FCA regulatory legislation, presenting insight and recommendations to key stakeholders.
What you'll need to have
* Experience of managing and influencing internal and external stakeholders, at all levels.
* Experience of providing technical Product support to Product developments and changes.
* Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team, and the ability to build collaborative, productive relationships.
* Experience of managing and influencing internal and external stakeholders, at all levels.
What makes you stand out
* Excellent knowledge of the funeral plan market.
* FCA regulation expertise, particularly relevant experience of supporting development and maintenance of Products in a regulated environment.
* Experience of analysing market data and producing relevant reports.
What we offer
* A competitive salary - let's discuss it
* Hybrid working - at least two days in the office
* Group Personal Pension - up to 12% employer contribution
* Generous annual bonus scheme between 6% and 24%
* 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
* An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
* £200 annual personal grant to a charity of your choice
* Encouraged to take at least one volunteering day per year
* Employee Assistance Programme
* Full study support to gain professional qualifications
* Access to virtual GP
* Enhanced maternity and paternity pay
Hear from the hiring manager
"We're a small team, supporting the newly regulated funeral plan business in the Benefact Group, your input will be valuable in ensuring that all areas of product governance are maintained. Your ideas will be heard and you'll have the chance to drive product developments and changes within the business."
About Us
Ecclesiastical Planning Services (EPS) work with a UK-wide network of funeral directors to provide pre-paid funeral plans. Our business is based on trust, so we focus on personal service, offering guidance and support to funeral directors and families when they need it most.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
* Directory of Social Change’s UK Guides to Company Giving 2017-26
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Product Management and Marketing
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