About The Role
We are looking to recruit a Duty Manager for our store in Croydon. At this very exciting time of business growth, come and join us on our journey.
Salary: £32,000+ depending on experience
Responsibilities
Sales
* Deliver, maximise and exceed sales targets in store
* Maintain availability of all products on the Shop Floor
* Ensure the team’s familiarity with all products in all departments
* Make sure all customer purchases are carried out in accordance with Company guidelines
Customer Service
* Ensure that all customer queries are dealt with promptly and effectively
* Achieve and maintain company standards on housekeeping, floor presentation and space planning
* Participate in weekly stock takes – identify and report abnormal counts to the Store Manager
Staffing/Operations
* Ensure staffing levels match the business needs or events in-store
* Prepare, monitor and action daily task board
* Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
* Assist Store Manager with all staffing issues, i.e. training and performance reviews
* Cash handling/Security/daily spot checks on all tills
* Ensure that company cash/stock handling procedures are adhered to at all times
* Responsible for the opening and closing of the Store
The Ideal Candidate
* Have a proven track record as a Retail Manager in a fast‑paced retail environment
* Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
* Be target driven and customer service orientated
* Be highly motivated and ambitious
* Be a self‑starter with a can‑do attitude
* Excellent Microsoft Office skills
Benefits
* An attractive competitive salary and bonus package
* A benefits package inclusive of:
o 4 weeks annual leave rising according to length of service
o Defined Contribution Pension Scheme
o Life Assurance Cover
o Employee Assistance Programme
o In‑store discount
o Company Maternity and Paternity Payments
o Special Life‑Event Gifts
o Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
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