We are seeking an experienced Strategy and Excellence Senior Manager to play a pivotal role in driving firmwide Talent Acquisition excellence. This role sits within the Workforce Centre of Excellence and is responsible for evaluating, tracking, and maximising the adoption and benefits realisation of Talent Acquisition CoE products and services. Working collaboratively across Operations, Workforce, Business Partnering, Data, Finance, Technology, and Lines of Service, you will help shape and evolve a high‑performing, integrated TA offering. You will drive continuous improvement across the operating model, leveraging technology enablement, robust policy and governance, supplier management, analytics, and commercial modelling to deliver measurable business impact. This is a high‑profile role for a strategic and commercially minded leader who thrives on connecting teams, turning insight into action, and building scalable, future‑focused Talent Acquisition solutions.
What your days will look like:
* Develop commercial models, analytics, and reporting that articulate current and future TA performance, enabling data‑driven decision‑making through insight‑led storytelling.
* Embed market intelligence to inform strategic and operational decisions, identifying opportunities to enhance programmes, services, and products.
* Lead governance across policies, workforce models, supply chains, and technology to ensure commercial rigor, compliance, and alignment with business needs.
* Own supplier governance and performance management across the TA supply chain, including contractual terms, scorecards, escalation management, and risk remediation.
* Define and deliver the Talent Acquisition Technology Strategy, leading the rollout and adoption of new CoE initiatives in partnership with SMEs, stakeholders, and operational teams.
* Drive continuous improvement across TA products, services, and experiences, championing fair and equitable hiring, candidate and hiring‑manager experience, and delivery of the TA roadmap.
This role is for you if:
* Highly analytical, with strong commercial modelling capability and commercial acumen.
* Proven knowledge of large‑scale Talent Acquisition operating models within complex organisations.
* Demonstrated experience leading or influencing large‑scale transformation and change initiatives.
* Strong background in Talent Acquisition strategy and operational excellence, with the ability to translate strategy into effective delivery.
* Experience providing expert Talent Acquisition advisory support to senior stakeholders and business leaders.
* Experience managing Third Party Recruitment Partners or RPOs
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
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