About us The Pharmaxo Group is an award winning, market leading pharmaceutical and healthcare business that serves customers, patients and medical professionals across the UK. We are located in a modern manufacturing and office facility in Corsham Science Park in Wiltshire, just 5 miles from Chippenham and 8 miles from Bath. The Pharmaxo Group comprises of: Bath ASU which produces thousands of aseptically (sterile) compounded injectable pharmaceutical products each day for hospitals and patients who are fighting cancer, living with chronic disease or in need of pain relief. Pharmaxo Healthcare which is a growing clinical homecare provider in an expanding market offering greater convenience to patients whilst delivering efficiencies to the NHS. Pharmaxo Scientific which develops the innovations in biotechnology, data and information technology that drive our businesses. Your role In this role you will be working closely with the rest of the entire IT teams including Development and BI. You will be responsible for maintaining existing systems and implementing new systems to fit business requirements. You will be ensuring the reliability, security, and efficiency of networks, servers, and storage systems. Your role extends to troubleshooting complex issues, optimising performance, and enforcing best practices to enhance scalability and resilience, thereby underpinning the smooth functioning of our IT environment. In this role, you'll engage with various stakeholders, from departmental heads to end-users, to understand their needs and translate them into actionable technical solutions. Your overarching goals encompass the seamless operation of systems, minimisation of downtime, and maximisation of IT infrastructure performance. The solutions you will create will be replicable and manageable by other IT teams. Through proactive monitoring, identification of potential bottlenecks, and implementation of preventative measures, you'll contribute to the overall efficiency and adaptability of the organisation. Ultimately, your role as an IT Infrastructure Engineer is pivotal in maintaining a resilient IT foundation that supports the growth and success of our organisation. Your duties & responsibilities Plan, install and configure hardware, operating systems, and applications. Monitor, maintain and troubleshoot IT systems, including desktop computing, telephony, servers, storage, and networking. Manage escalation to external support providers as required. Establish a good working relationship with customers, suppliers, and other professionals. Identify, test, and evaluate new technology to address business needs. Lead technology-based project work and infrastructure design. Provide in-house IT training. Participate in out of hours troubleshooting and maintenance work as required. You must be willing to participate in an on-call rota providing Out of Hours support for high priority support incidents. Undertake disaster recovery planning: oversee backup and restoration of systems. Engage in interpretation of IT-relevant regulatory frameworks e.g. information governance, GDPR, Cyber Essentials. Full job description can be found here: IT Infrastructure Engineer JD.pdf Benefits Annual salary: £45,000 - £50,000 (depending on experience) On call allowance Annual leave of 25 days bank holidays (increasing to 27 days after 3 years’ service) Annual company bonus scheme (subject to scheme eligibility) Pension - you will be auto-enrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will contribute 8%. Life assurance 10 x salary with a max of £300,000 Access to Employee Assistance Programme, counselling service and virtual GP service