County Town Homes is part of Housing Plus Group, one of the leading housing providers in the region, with a commitment to creating vibrant communities and delivering outstanding homes across all tenures.
New Homes Sales Consultant (x2)
Salary: £18.72 per hour – plus uncapped commission
Hours/Shifts: 15 hours/week – Saturday and Sunday or 22.5 hours/week – Friday to Sunday
Contract type: 6 month Fixed Term
Responsibilities
* Act as a key point of contact for prospective purchasers and existing customers.
* Conduct viewings and manage customer enquiries across the remaining open market plots.
* Support customers through the purchase journey from enquiry through to completion and handover.
* Assist with the management and progression of Part Exchange enquiries and transactions, including liaison with estate agents and customers.
* Assist with customer follow-up activity and maintain accurate records using Microsoft Excel, Outlook and Teams.
* Work closely with mortgage brokers, solicitors, surveyors, estate agents and internal teams to support timely completions.
* Assist with maintaining presentation standards across the development and sales office.
* Deliver a professional, honest and customer-focused experience aligned to the values and reputation of County Town Homes.
What skills and experience we are looking for:
* Have experience in new build, estate agency, residential property sales or other customer-facing sales environments.
* Previous experience or understanding of Part Exchange transactions would be advantageous.
* Are confident speaking with customers and conducting viewings.
* Have strong communication and relationship-building skills.
* Are organised, proactive and customer focused.
* Are comfortable using Microsoft Excel, Outlook and Teams to manage enquiries, pipelines, reporting and communication.
* Work well as part of a wider team and communicate effectively with colleagues and external partners.
* Understand the importance of customer service, trust and professionalism.
* Hold a full UK driving licence and have access to a vehicle.
We can offer you
A comprehensive induction programme with excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.
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