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Office Manager – Fire & Security – Up to £50,000 Per Annum
Package Overview
* Basic Salary: Up to £50,000 per annum (Negotiable based on experience)
* Full-Time, Permanent Position
* Location: Slough
Company Overview – Office Manager – Fire & Security
Our client, a respected and growing provider of Fire & Security systems maintenance, is seeking a proactive Office Manager to join their team on a full-time, permanent basis. The company is known for its strong customer focus and commitment to service excellence. Due to continued growth, they are looking for a motivated individual to lead and develop their service operations.
Office Manager – Role And Responsibilities
* Leading and managing a busy Service Desk team
* Overseeing the scheduling of engineers for planned and reactive maintenance
* Ensuring all work is delivered within SLA timeframes and to a high standard
* Handling customer escalations and ensuring timely resolutions
* Monitoring KPIs and driving continuous service improvements
* Developing strong client relationships and managing service review meetings
* Supporting the implementation and optimisation of the Uptick system
* Reporting monthly on financial performance and resource planning
* Working collaboratively with the wider business and leadership team
Office Manager – Skills And Experience Required
* Proven experience in a Office Manager or similar operational role
* Background in the Fire & Security industry or related technical service environment preferred
* Strong leadership, communication, and problem-solving skills
* Customer-focused approach with a commitment to quality service delivery
* Experience working with service management software (e.g. Uptick)
* Ability to manage multiple priorities and a busy workload effectively
Benefits Of This Office Position
* Competitive basic salary up to £50,000 per annum (Negotiable based on experience)
* Opportunity to work with a well-established and expanding business
* Supportive and collaborative working environment
* Pension scheme
* Training and professional development opportunities
Please send in your CV to be considered for this exciting opportunity.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Security and Investigations
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