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Treatment coordinator

London
Prime Healthcare
Treatment coordinator
£16,000 - £21,000 a year
Posted: 21 September
Offer description

The opportunity is to work in a Luxury Private Dental Clinic in Central London

Are you a qualified, GDC-registered Dental Nurse with strong reception skills looking to take the next step in your career? Our high-end private practice located in one of London's most prestigious areas, is offering an exciting opportunity to become part of our growing team.

We are looking for a professional, experienced, and motivated individual to fill a dual role as a Treatment Coordinator / Dental Nurse. This is a client-facing role that requires a strong command of both clinical and administrative responsibilities. You will play a pivotal part in delivering the exceptional care and service our patients expect.

* Very rewarding monthly bonus scheme upon meeting revenue targets

Working Hours:

* Mondays, Tuesdays, and Thursdays: 9:00 AM – 5:00 PM
* Flexibility required; potential to evolve into a full-time position based on performance.
* Flexibility to travel between branches Sister (branch located in Kensington) and can work after 5pm on some occasions/ if needed for cover.
* Job Title: Dental Nurse / Receptionist (GDC Registered)

Key Responsibilities:

Nursing Duties (as required):

* Chair-side assistance for orthodontic, cosmetic, endodontic, implant, and periodontic treatments
* Strict adherence to infection control protocols

Reception Duties:

* Front-of-house patient care and lead management
* Booking and coordinating appointments
* Managing patient queries, referrals, and expectations
* Creating and explaining payment plans and finance options
* End-of-treatment follow-ups and care plans
* Handling patient records using SOE (Software of Excellence)

Additional Tasks:

* Administrative duties as guided by the Head Nurse
* Full training provided on internal systems and patient journey

What We're Looking For:

* GDC-registered Dental Nurse (Required)
* Strong reception/administration background in dentistry
* SOE software experience (Required)
* Excellent communication and interpersonal skills
* Strong English, both spoken and written
* Professional appearance, empathy, and customer service excellence
* Ability to multitask and work under pressure

Job Type:

* Full time
* On-site only (Remote work not available)

Minimum Requirements:

* GDC Registration (Required)
* Fluent English (Required)
* Dental Nursing and Reception Experience (Required)
* SOE Software Experience (Required)
* Flexibility to travel between branches if needed for cover

Job Types: Full-time, Part-time, Permanent

Pay: £16.00-£21.00 per hour

Benefits:

* Referral programme

Experience:

* Dental assisting: 1 year (preferred)
* Dental Nursing: 1 year (required)

Licence/Certification:

* Valid GDC registration (required)

Work Location: In person

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