Housing Officer
Location: Rhondda Cynon Taf
Contract Type: Temporary
Hourly Rate: £21£23 per hour via umbrella
Start Date: Immediate
We're currently looking for an experienced Housing Officer to join a proactive and supportive housing team based in Cynon and Taff. This is a fantastic opportunity for a Housing Officer with a strong background in rent recovery and tenancy management who is ready to hit the ground running in a fast-paced role.
Key Responsibilities:
* Manage a patch of general needs properties and act as the main point of contact for tenants
* Focus on rent recovery and arrears management, supporting tenants to sustain their tenancies
* Conduct tenancy sign-ups, viewings, property inspections, and well-being visits
* Handle a range of tenancy matters including ASB, safeguarding, and tenancy breaches
* Maintain accurate and up-to-date records using QL housing management systems
* Collaborate with internal teams and external support agencies to ensure positive outcomes for tenants
About You:
* Proven, direct experience working as a Housing Officer, ideally within general needs housing
* Strong understanding of rent recovery, tenancy law, and tenancy sustainment strategies
* Confident using QL or similar housing management systems
* Excellent communication skills and the ability to manage challenging conversations and caseloads
* A reliable and motivated Housing Officer who is able to start immediately and work independently
If you're a passionate and experienced Housing Officer looking for your next opportunity, contact Tiyana on 0121 790 0980 or email Tiyana@niyaapeople.co.uk to apply.
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