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Fundraising and engagement officer

Reading (Berkshire)
Flint House Police Rehabilitation
Engagement officer
Posted: 16 December
Offer description

Flint House Police Rehabilitation is a registered Charity primarily funded by donations from those in the police service. It provides physical rehabilitation and mental health support to members of the police service and retired police officers. The Charity supports over 3,500 people annually and has been providing care to the police service since 1890.

The Fundraising and Engagement Officer will work alongside the Fundraising and Engagement Manager to build relationships and increase engagement with police forces and relevant connected associations. The post is central to the overarching strategic goal of increasing income and engagement for the Charity and provides a key link between the charity and the force-based advocates.

Working Hours: Full time, 37.5 hours per week, Monday to Friday | Part time, 30 hours per week also considered

Key Accountabilities:

Fundraising and Engagement

* Deliver a comprehensive programme of engagement activities across all relevant police forces – including digital, written and in person formats – in line with the Fundraising and Engagement Strategy
* Support forces and individuals to become regular donors to the Charity and ensure key information on support options are maintained within all relevant forces
* Build relationships with key individuals in each force and relevant police associations to ensure effective and efficient engagement and promotion
* Collaborate with all relevant internal and force based teams to promote fundraising and engagement campaigns and initiatives
* Work alongside the Fundraising and Engagement Manager to develop and deliver appropriate promotion and stewardship communications, including social media, newsletters, emails and graphics
* Represent the charity at national, force and associated organisation events (due to the nature of these events, working away from home and on evenings/weekends may be required – notice will always be provided)

Volunteer Management

* Recruit, support and steward relationships with advocates at force level to ensure a consistent and proactive level of engagement
* Ensure compliance with volunteer role profile activities and collate data on activities carried out
* Organise and facilitate training/guidance sessions for advocates on a twice-yearly basis at Flint House Police Rehabilitation
* Ensure recognition for advocates is proactive and impactful

Data Management

* Ensure GDPR compliance for all data held for forces, advocates and/or collected at events
* Track engagement activities through the Donor Management System and provide reporting on level of activity and impact by force and/or time period

Other Responsibilities

* Deliver exceptional customer service to internal and external stakeholders

Essential Qualifications and Experience

* Degree or equivalent level of experience (3-4 years)– with a focus on fundraising, communications, marketing or volunteer management
* Two or more years' experience in donor/fundraising relationship management
* Experience of using social media platforms and other communication platforms for professional engagement
* Proficiency in Microsoft Office
* Interpersonal communications skills across a variety of platforms – digital, written, verbal
* Full, clean UK driving licence
* Willing to be DBS checked

Desirable Skills and Knowledge

* Understanding and/or experience of working with the police
* Understanding of charity and voluntary sector
* Experience of working with volunteers
* Understanding of CRM (Customer Relationship Management) systems, training on specific system used by the Charity will be provided
* Project Management skills and/or qualifications

Benefits

* 36 days Annual Leave increasing with service
* Benefits plan
* Life insurance
* Cycle to work scheme
* Company pension
* Enhanced Sick pay
* Meals onsite
* Free parking
* Onsite gym access

We are not able to provide Visa Sponsorship.

We will be shortlisting and interviewing as we receive high calibre candidates. If you have not heard from us within 2 weeks of your application unfortunately on this occasion your application has been unsuccessful.

Job Types: Full-time, Part-time, Permanent

Pay: £28,000.00-£32,500.00 per year

Ability to commute/relocate:

* Reading RG8 0LL: reliably commute or plan to relocate before starting work (required)

Application question(s):

* Due to our location and no access to public transport, you will be required to drive to the site. Do you have own transport and can drive to work?

Work authorisation:

* United Kingdom (required)

Work Location: In person

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