Admin Coordinator – Rail & Business Support
Location: Birmingham, West Midlands
Contract: Permanent
RSS Infrastructure is looking for an organised and proactive Admin Coordinator to support our Rail departments and wider Business Support team. This role plays a vital part in ensuring operational activities run smoothly by coordinating workforce planning, administration processes, and compliance requirements.
You will work closely with rail managers and operational teams to maintain accurate records, support workforce scheduling, and ensure administrative processes are delivered efficiently and accurately.
What you’ll do
Coordinate workforce administration, including job orders, shift allocation and planning updates within internal systems.
Maintain accurate project and workforce records, including postcodes, supervisors, order numbers and work locations.
Support rail managers by assigning workers to planned activities while identifying potential compliance or competence issues.
Manage timesheet administration, including issuing, tracking and chasing submissions to support payroll processing.
Update internal and client systems to ensure accurate reporting and operational visibility.
Maintain fatigue management records and highlight any compliance concerns to management.
Arrange accommodation and travel for rail staff working away from home, including booking hotels and coordinating logistics.
What you need
Essential
Level 2 qualification in Business Administration or at least 2 years of administration experience
Experience supporting timesheets, payroll processes or workforce scheduling.
Strong organisational and time management skills with the ability to prioritise multiple tasks.
Excellent attention to detail and accuracy
Confident user of Microsoft Office including Excel and Word
Effective communication skills and ability to work with multiple departments.
Desirable
Previous administration experience within rail, infrastructure, construction or engineering sectors
Experience using workforce or project management systems.
Understanding of workforce planning, compliance or safety-critical environmentsBenefits
RSS Infrastructure offers a comprehensive benefits package including:
25 days annual leave
Contributory pension scheme
Life assurance
Health Cash Plan
BUPA private medical insurance
Company sick pay
About us
RSS Infrastructure (RSSI) is a leading service provider to the rail and construction industries. With over 200 full-time employees and a strong contingent workforce, we deliver high-quality services nationwide across Civils, Rail Operations, Signalling & Telecoms, Track Warning Systems, Arboriculture, Welding and more.
We are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace. As a signatory of the Armed Forces Covenant, we actively encourage applications from reservists and veterans.
Find out more about working with us