Description
Job Description & Person Specification >
Torbay Council's Finance Directorate is seeking a highly experienced and proactive Insurance Manager to lead the administration and delivery of our insurance function. This is an essential role within Corporate Finance, ensuring the Council, its members, officers, schools, and other stakeholders receive high-quality, efficient, and effective insurance services and advice.
Working with a high degree of autonomy, you will lead on managing insurance arrangements, supporting risk management and handling claims.
An essential part of the role is engaging with client departments across the Council on insurance-related responsibilities.
In this engaging and varied position, you will:
* Deliver the Council’s insurance function – from policy renewals to tendering, procurement, and specialist advice.
* Investigate and manage claims - including gather evidence, negotiate settlements, and keep cases moving smoothly.
* Shaping our risk strategy - support the Risk Management Strategy and help services make informed decisions.
* Influencing and advising - help schools and departments understand their insurance obligations and make choices that reduce risk.
* Training and building confidence - share knowledge, empower colleagues, and raise the profile of insurance across the organisation.
You will bring:
* A strong and demonstrable track record in insurance — either in local government, public sector, and or the wider insurance industry.
* Experience in procuring insurance for a public sector organisation, managing claims, negotiating with insurers, and interpreting policy wording.
* Confidence working independently and making informed, autonomous decisions.
* Excellent analytical and problem-solving skills and are solution focussed.
* The ability to explain complex insurance concepts simply and clearly.
* Up-to-date knowledge of insurance law, industry practice, and emerging trends.
Experience with public sector insurance legal liability risks, and fleet/ property/ construction/ contracts/ cyber/ marine/ heritage risks is essential.
Torbay Council is committed to providing a supportive, rewarding, and flexible work environment. The role supports hybrid and home-working arrangements and requires the ability to travel within Torbay and occasionally across the South West/UK.
If you’re a highly experienced Insurance Manager with significant experience in a public sector insurance role and are looking for a role where your work genuinely contributes to better outcomes for residents, businesses, and communities — we’d love to hear from you. Join us and help shape Torbay’s future.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/jobs/job-descriptions/insurance-manager/
For an informal chat please contact Evelyn Murray on 01803 207174 or evelyn.murray@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 27th April 2026.
This role is not eligible for visa sponsorship.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills
Essential:
* Ability to build and maintain positive working relationships especially in a team environment.
* Effective ICT skills and experience with various software packages, sufficient to analyse information, produce reports and other documents.
* Highly effective communication and interpersonal skills.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Knowledge
Essential:
* A detailed understanding of local authority functions and services.
* A detailed understanding of insurance policies and insurance claims procedures.
Experience & Qualifications
Essential:
* An insurance company or insurance broker background.
* Experience of placing and maintaining an appropriate portfolio of insurance covers for a large organisation.
* Educated to a degree standard or equivalent.
Please review the available pages within the careers site .
A list of employer benefits can be found here .