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Support analyst

Hythe (Kent)
Permanent
Pearson Whiffin IT & Digital
Support analyst
Posted: 30 April
Offer description

Support Analyst


Were looking for a proactive and technically capable Support Analyst to join the team. This role is ideal for someone with a solid foundation in Microsoft-based infrastructure who also has a genuine interest in software development. Alongside providing hands-on support across servers, networks, and hardware, youll have the opportunity to be trained and developed in C#.NET, expanding your career into development over time.


Key Responsibilities

* Provide day-to-day support for Microsoft environments, including Windows Server and desktop systems
* Basic network infrastructure (LAN/WAN, switches, firewalls)
* Diagnose and resolve hardware issues across servers, desktops, and peripherals
* Assist with system upgrades, installations, and migrations
* Collaborate with development teams to support applications and deployment processes


Development Opportunity
This role offers a structured pathway into software development. Youll receive training and mentorship in C#/.NET, with opportunities to contribute to internal applications and projects as your skills develop.


Skills & Experience Required

1. Experience supporting Microsoft environments (Windows Server, Active Directory, Office 365)
2. Strong understanding of networking fundamentals ...

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