What you’ll be doing
• Deliver accurate profit and revenue
• Achieve strong customer satisfaction, including positive Net Promoter Scores through BT customer surveys
• Own and close contract sales across the BT enterprise portfolio
• Collaborate closely with product specialists to introduce expertise, build effective solutions, and create customer value
• Support new business wins and bid processes for high-value opportunities
• Drive sales performance and continuous improvement
• Drive personal sales results through consistent and proactive business development activity
• Proactively manage churn risk within your account base and protect revenue
The skills you’ll need
• Proven ability to win and close sales, independently or within an account team
• Consistent delivery against targets with accurate forecasting
• Strong communication and relationship-building skills with customers and internal teams
• Analytical mindset to identify trends and improve sales performance
• Ownership of customer issues with effective problem resolution
• Ability to manage complex situations through senior stakeholder engagement
• Collaborative approach with confidence to challenge existing ways of working
• Experience building value-based relationships
Here are some of the great benefits we offer
• 50% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
Our working model
Hybrid policy: Three in the office, two remote