Overview
Are you ready to be part of something truly special?
Following a phenomenal first year of trading, Unity Holidays
is continuing to build on strong foundations to deliver the best Owner and
Guest experience in the industry across our holiday park and resort operations.
At Unity Holidays, we are committed to recruiting
individuals who are not only passionate about people and exceptional service
delivery, but who also thrive from working as part of an effective and
collaborative team.
Our Security Team plays a vital role in creating a safe,
secure and welcoming environment for our Holiday Home Owners, Guests,
contractors and team members. We are looking for professional, vigilant and
approachable Security Team Members who can balance firm security
presence with excellent customer service.
We want every Unity Holidays team member to have the best
teammates, so together we can build experiences where our core value of Togetherness
truly shines through.
We know without doubt that an industry-leading experience
starts with our team. We set high standards of excellence and will champion
your Growth through training, confidence and learning — and we’ll always
celebrate a job well done.
About You
You’ll be calm, professional and confident, with a strong
sense of responsibility and awareness of safety and security.
You’ll enjoy working in a guest-facing environment,
maintaining a visible presence across the resort and responding to situations
in a controlled, respectful and professional manner. You’ll be comfortable
enforcing rules fairly, supporting safeguarding and welfare, and working
closely with other resort teams.
Reliability, sound judgement and clear communication are
essential for success in this role.
Key Responsibilities
·
Maintain a visible security presence across the
resort to promote safety and deter inappropriate behaviour
·
Carry out regular patrols, identifying hazards,
risks or security concerns and taking appropriate action
·
Respond calmly and professionally to incidents,
emergencies or disturbances in line with procedures
·
Support crowd management and guest safety during
busy periods, events and evenings
·
Accurately record and report incidents,
accidents and near misses using approved systems
·
Escalate serious concerns promptly to the Duty
Manager, Security Manager or emergency services
·
Engage with guests in a friendly, respectful and
professional manner, providing reassurance and guidance
·
Enforce resort rules fairly and diplomatically
while maintaining a calm, controlled approach
·
Remain vigilant to safeguarding concerns and
report issues in line with company policy
·
Support guest and colleague welfare, including
responding to medical or wellbeing incidents
·
Communicate clearly with security colleagues and
resort teams using radios and approved channels
·
Follow all Assignment Instructions (AI), SOPs
and complete the Daily Occurrence Book (DOB)
·
Use, manage and return security equipment
(including radios and body-worn cameras) correctly and in line with training
and data protection requirements
Experience & Qualifications
Essential:
* Valid
SIA Licence
* Strong
awareness of safety, security and risk prevention
* Calm,
professional and confident communication skills
* Ability
to remain composed under pressure and make sound judgements
* Reliable,
observant and proactive approach
* Ability
to follow procedures and complete accurate reports
Desirable:
* Previous
experience in security, stewarding, customer service or hospitality
* Experience
working in guest-facing or public environments
* Knowledge
of safeguarding, licensing or health & safety practices
Safeguarding, Licensing & Compliance
This role requires strict adherence to safeguarding, health
& safety and licensing procedures.
A DBS check may be required depending on duties and deployment.
Mandatory training and certification must be completed where applicable.
Hours of Work
Security operations run across evenings, weekends, peak
holiday periods and events.
Flexibility to work variable shifts, including nights and weekends, is
essential.
What We Offer
* Access
to holiday park facilities and discounts
o 25%
off Food & Drink for you and your family
o 50%
off Food & Drink when on shift
* Training
and development opportunities
* Team
recognition schemes, including monthly Unity Champion awards
* Holiday
discounts across Unity Holidays parks
* Free
use of leisure facilities
* Employee
Assistance Programme providing financial, health and legal support
* A
supportive team environment in a vibrant resort setting
About Unity Holidays
Unity Holidays is the UK’s newest holiday park operator,
committed to delivering first-class experiences in outstanding locations.
We pride ourselves on high standards, strong teamwork and
creating environments where guests feel safe, welcome and well cared for — and
where our team members feel valued and supported.
Ready to Take the Next Step?
If you’re passionate about safety, professionalism and guest
experience, we’d love to hear from you.
Apply now and help keep Unity Holidays safe, secure and
welcoming.