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Lab service manager

Cambridge
Avantor
Service manager
Posted: 20h ago
Offer description

The Opportunity:

Oversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Supervises a team, scientific support supervisors and/or highly technical scientific support associates. Sets operational priorities for the team, reviews completed work, and provides feedback to accomplish plans and deliver results effectively. Identifies opportunities to refine or enhance work methods, implementing adjustments to improve efficiency and the overall effectiveness of scientific support operations. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines. Encourages a collaborative environment, supporting team members in achieving objectives while fostering alignment with broader scientific support services initiatives.
OVERVIEW

We are currently seeking a temporary replacement for the role of Laboratory Service Manager, offered as a 1-year contract.

This position is a key management role within VWR's on-site service solution at AstraZeneca, supporting the Laboratory Support Service based at The Discovery Centre on the Cambridge Biomedic...

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