Salary: £40,000 - 40,000 per year Requirements: Proven experience in an IT support role Hands-on responsibility for managing and supporting hardware, software, networks, and infrastructure Experience supporting new starters and leavers, including device setup, account creation, and access permissions Strong troubleshooting skills across desktop, server, network, and application environments Experience deploying and supporting Microsoft-based devices, mobile phones, VPNs, and associated security requirements Working knowledge of network security, VPNs, and compliance best practices Experience managing anti-spam solutions and maintaining internal IT documentation Strong communication and interpersonal skills Proactive, ownership-driven approach to IT support, including occasional out-of-hours assistance A full, clean UK driving licence Minimum 3 years IT support experience, supporting VPNs and networking Responsibilities: Provide hands-on, first-line IT support to the organisations overall IT infrastructure Take ownership of day-to-day IT support across the business Ensure systems, networks, hardware, and applications operate effectively Contribute to internal IT projects Maintain and improve the organisations technology environment Support users professionally and effectively Technologies: Hardware Support Mobile Network Security More: We are a long-established, multi-skilled organization known for delivering prestigious projects across both public and private sectors throughout the UK. We take pride in our strong reputation for quality, integrity, and reliability. Our focus on excellence in workmanship and customer care fosters a stable and supportive environment where employees can build long-term careers. This part-time IT Support Technician role will be based at our Head Office in Portadown, with occasional travel to other sites across Northern Ireland. We offer a permanent position, company pension scheme, free on-site parking, company events, and a positive working culture. last updated 13 week of 2026