Overview
As part of the Service Department, the Field Service Engineer is responsible for break fix, maintaining and installing Bizerba equipment to our customer base. With a proven technical background preferably supported by a technical qualification, you will liaise directly with customers ensuring you deliver an efficient professional service.
Role And Requirements
* Service, install and break fix a wide range of weighing and inspection equipment, ranging from static scales to automatic check weighing and automatic weigh price labelling systems, to metal detection, X‑RAY and vision inspection.
* Investigating complex technical issues such as electrical/ mechanical breakdowns & network related issues
* To provide customer training on equipment.
* To manage & maintain effective stock levels of parts needed to carry out repairs.
* Project a professional image of the department and company to both internal and external customers. Uniform provided
* Maintain company vehicle in a clean and organized fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
* Maintain a library of back up’s for customers.
* Maintain in good order all company tools, such as Hand tools, ladders, Laptops etc.
* Attend all Training courses required & ensure that all H & S training is up to date & completed.
* Adhere to policies and procedures relating to Health and Safety and Quality Management
* Maintain Calibrated weighs & ensure they are compliant.
* When calibrating/ verifying equipment, all legal standards are met & work carried out to Highest standard
* Obtain all qualifications Bizerba deem relevant for engineer to carry out day to day duties.
* When required write details reports on incidents / calls to assist Line manager.
* Participate in out of hours works when required.
* Ensure all administrative tasks are carried out in time & to standards expected.
* Have a full & legally Valid UK driving license.
* Hold a valid Safety Passport/ECS or equivalent - relevant details will be provided
* Work to company KPI’s & SLA’s
* Where necessary have overnight stays for training or to complete tasks as requested.
* Participate in rollout and refit activities as requested to fulfil business requirements
* Attend head office as required in conjunction with business needs
AD‑Hoc duties as per request of your line manager or senior management
#J-18808-Ljbffr