Are you a German Speaking candidate? Are you a Reservations Consultant, with experience in Tour Operations? Or do you have a passion for Sales or Travel? Do you prefer dealing over the phone? Then this is for you! Offering great hours, competitive basic and excellent on target earnings, my client is a leading provider of luxury travel experiences.
The role in a nutshell;
This is an exciting opportunity to join a fast-growing luxury travel business at a pivotal moment of global expansion. As the company launch a number of pioneering products alongside their established luxury portfolio, they are looking for a commercially driven Reservations Sales Executive to help convert demand into revenue. Based within the Reservations team, you will be responsible for converting inbound enquiries into confirmed bookings, maximising sales opportunities, and delivering a high-touch luxury service to both direct guests and travel trade partners. You will act as a brand ambassador for all of the companies' brands.
Key Responsibilities;
Converting inbound sales calls and booking enquiries into confirmed sales for both luxury brands
Proactively selling across all the products/brands
Achieving and exceeding individual sales targets and performance KPIs
Identifying opportunities to upsell, cross-sell and maximise booking value
Managing and servicing online bookings to ensure seamless conversion
Responding to website enquiries with a strong focus on speed, accuracy and sales conversion
Monitoring shared email inboxes and liaising with guests, travel agents, suppliers and internal teams
Chasing outstanding payments to ensure timely revenue collection
Maintaining exceptional product knowledge through regular in-house and external trainingKey skills/experience required;
Fluency in German (written and spoken) - essential
Proven sales mindset with the ability to convert enquiries into revenue
Previous travel sales experience
Good working knowledge of a GDS system
Experience using reservations or CRM/administration systems
Strong commercial awareness and confidence in handling high-value bookings
Previous experience within a luxury travel or premium brand environmentThe Package;
Fabulous brand
Excellent fam trips
Extensive training in Manchester
Generous holiday entitlement and other benefits
If you are based in Manchester this would be a hybrid role, but full flexibility for fully remote depending on candidates experience
Great working hours and no WEEKENDS!Interested?
Please follow the instructions to apply, attaching your CV. For any questions please contact Gemma on (phone number removed) or