Job Responsibilities:
1. Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery, or providing suitable substitutions when products are out of stock.
2. Using a handset to plan your route around the store, select items, and manage your time to complete each shop efficiently.
3. Handling customer queries, processing orders, and assisting with loading vans for Home Delivery Drivers behind the scenes.
4. Providing excellent customer service by supporting customers with questions and proactively offering assistance.
5. Building knowledge about products, services, and promotions to offer helpful recommendations.
6. Working flexibly across the store as required, with early morning shifts starting at 4am, in a fast-paced, physical, and energetic environment.
7. Being friendly and welcoming, with a genuine enthusiasm for helping customers.
8. Thriving in a high-energy environment, using initiative to solve problems, and taking responsibility for tasks.
9. Adapting to new digital tools and technology, and handling shopping containers weighing up to 15KG.
10. Maintaining attention to detail by keeping the store clean and clutter-free, ensuring a positive shopping experience.
11. Meeting age requirements: above school-leaver age in your country; at least 18 years old if shifts start before 6am or after 11pm.
12. Having the Right to Work in the UK.
Qualifications and Additional Information:
We are committed to being an inclusive retailer where everyone can achieve their potential. We offer various development opportunities, mentorship, training, and career pathways. We celebrate diversity and provide resources and support for all colleagues. Please inform us of any reasonable adjustments needed during the application or interview process.
Benefits:
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on weekends and at Argos every pay day.
* Free food and hot drinks in all stores.
* Generous holiday entitlement, plus maternity and paternity leave.
* Matching pension contributions between 4-7.5%.
* Discounted shares in Sainsbury's.
* Special offers on gym memberships, restaurants, holidays, and retail vouchers.
* Wellbeing support, including free access to the Employee Assistance Programme.
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