Introduction Accommodation Services Team: Our ten self-managed coastal Caravan Parks and the Cape Otway Lightstation generate the majority of Authority revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually. Situated adjacent to some of the most spectacular beaches on the coast, we offer a range of accommodation options for families, tourists, students and visitors. Purpose of the position: The Caravan Park Attendant is accountable for assisting with cleaning and housekeeping duties of the Caravan Park. The Caravan Park Attendant is an all-rounder role that aims for: Excellent service and customer satisfaction including customer needs and guest requirements. The park grounds to be kept to a high presentation and safety standard. The public and caravan park amenities, cabins and other facilities, are maintained in a clean, tidy and useable condition. Please note that for this role, occasional weekend availability is required to meet business demands, including Public Holiday's where required. Primary responsibilities: Provision of a friendly, efficient and empathetic customer service ‘face’ to the customer. Performing a range of cleaning duties such as sweeping, mopping, dusting, vacuuming, scrubbing, laundering, making beds, washing dishes, emptying bins, handling rubbish and other general duties in the act of cleaning cabins, communal ablution blocks, kitchens, office buildings and other general buildings and structures in the park. Handling of stock including rotation of stock, lifting of boxes, linen and other items. Advising management of customer issues as soon as able and in the format directed by the Park Managers to ensure an efficient and timely transfer of information Qualifications and experience (preferred): Relative cleaning/housekeeping experience (hospitality, commercial cleaning or Caravan Parks). Experience in safe manual handling techniques and use of chemicals. Knowledge and skills: Practical cleaning skills developed in a health, hospitality or aged care environment involving arrange of cleaning duties Practical housekeeping/general cleaning skills from commercial, residential or Tourism environment. Excellent oral and written communication skills, including an ability to communicate with people across a broad range of backgrounds. Demonstrated ability to work as part of a team. Proactive approach to problem solving. Good time management and organizational skills. Applications require: A current resume Cover Letter (desirable) - - - Applications for this position close 9am Friday 19 December - - - Everyone is welcome at the Authority. Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.