Housing and community support worker

Location: Based at our Keynsham office with travel across the area required

Hourly rate : £14.35

Job Type: Part-Time (22.5 hours)

Do you have a passion for supporting individuals to live independently and improve their quality of life? Are you experienced in working with benefits and housing?

About the Role

We are seeking a compassionate and proactive Housing and Community Support Worker to join our dedicated team. You will provide essential support to individuals with learning disabilities, mental health and Deaf in varying situations, ensuring they have the resources and assistance needed to maintain their independence and improve their quality of life.

Your work will involve close collaboration with clients in their homes and community, offering guidance and emotional support to address a range of needs, with housing, tenancies, utilities, budgeting, bill paying, debt, and benefits. You will have the opportunity to make a significant impact on the lives of those in your support, guiding them towards achieving their personal outcomes and fostering a sense of self-sufficiency. The role requires flexibility and adaptability as you will work with a variety of clients across different locations.

If you are passionate about supporting others and possess strong communication and problem-solving skills, we invite you to apply for this rewarding position and be part of a service that truly changes lives.

Key Responsibilities

• Provide one-on-one support to clients in need across various locations in BaNES.
• Assist clients with practical tasks such as budgeting, all aspects of housing support, addressing debt and maintaining their living environments.
• Support clients in accessing community resources, benefits, and services.
• Maintain accurate and confidential records of client interactions and progress.
• Collaborate with multidisciplinary teams to enhance service delivery and client outcomes.
• Encourage and empower clients to set and achieve personal outcomes, fostering their independence.

Role Requirements

• Access to reliable personal transportation is essential for this role due to the area you are required to cover.
• A compassionate and empathetic approach to client support.
• Strong communication skills, both verbal and written.
• Experience in a working within the benefits systems is highly desirable.
• Ability to work independently and manage time effectively.
• Flexibility to adapt to changing client needs and environments.
• Knowledge of housing support services and community resources.

Why Join Us?

• 28 days (pro-rata) annual leave entitlement (including public holidays), increases up to 35 days (pro-rata) with length of service
• Business mileage paid at 45p per mile
• Excellent induction and training programme
• Opportunity to complete the Level 3 Diploma in Health and Social Care
• Prospects for progression within the company - many of our support workers have gone on to become Team Leaders, Assistant Managers, Trainee Managers and Service Managers with us
• Company sick pay
• Company pension scheme
• Life assurance cover of twice your annual salary (subject to rules of the scheme)
• Family friendly/work-life balance policies
• Free DBS check every 3 years
• Occupational health provision
• Employee Assistance Programme 24 hour access to a counselling and legal helpline

About Us

Freeways is a local charity that supports adults with learning disabilities. We are a highly regarded provider of supported living services and residential care. We are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills and make links with their local community.

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adult Barred List check.

Unfortunately Freeways is unable to sponsor employment of international workers. You will be required to provide evidence of your right to work in the UK.

Please note, due to the high volume of applications we receive, we re unfortunately unable to respond to each one individually. xsngvjr If you haven t heard from us within two weeks of the closing date, please assume that, on this occasion, your application has not been successful. We wish you the best in your job search and appreciate your support for the work we do.

Contact: or Call