Overview
Working in our stores is fast-paced and varied. Food is our passion, and stores are at the heart of the local community, delivering outstanding value, quality, and great service. As a Services Assistant, you’ll be the special ingredient that provides the best shopping experience for our customers.
Eligibility and requirements
* You must be above the school-leaver age in your country (school leaving age).
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK.
What you’ll be doing
* Serve and support customers on checkouts, self-service tills, kiosks, or petrol stations; answer questions and proactively offer help.
* Pick and select quality products on the shop floor for customers using our On-demand grocery ordering service and assist with Click & Collect parcels.
* Build knowledge about products, services, and promotions to provide recommendations.
* Handle complaints, refunds, shelf tickets, and advertising.
* Work flexibly across the store as needed.
What makes a great Sainsbury’s Colleague
* Friendly and welcoming with enthusiasm for helping customers.
* Thrives in a fast-paced, physical, high-energy environment and enjoys being part of a team.
* Owns tasks, uses initiative, and solves problems.
* Flexible and productive across the store; fully trained in a variety of skills to learn and develop.
* Comfortable learning to use new digital tools and technology.
* Great attention to detail; keeps the store clean and organized to create the best shopping experience.
Benefits and rewards
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, rising to 15% on Fridays and Saturdays at Sainsbury’s and 15% off at Argos on pay days.
* Free food and hot drinks provided for colleagues in all stores.
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
* Pension – employer contribution matched between 4% and 7.5%.
* Sainsbury’s share schemes – buy shares at discounted prices.
* Shopping discounts on gym memberships, restaurants, holidays, vouchers, and more.
* Wellbeing support – including free access to our Employee Assistance Programme.
Additional information
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
We are committed to being an inclusive employer where every colleague can achieve their full potential and every customer feels welcome.
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