Solution Architect - Microsoft Dynamics 365 CE | CRM Transformation | Milton Keynes - Hybrid | Permanent
If you have spent years architecting Dynamics 365 CE solutions for other people's roadmaps, this is the role where you own one. A well-established professional body organisation with a significant London presence is looking for a Solution Architect to lead the consolidation of two Dynamics CE instances and shape a multi-year CRM roadmap. There is real complexity here: an over-customised estate, an active NAV to Business Central migration running in parallel, and a technology leadership team that wants an architect who can drive clarity rather than just document it.
The Role
Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset.
Lead the consolidation of two existing D365 CE instances, including rationalising a heavily customised estate that has evolved beyond its original CRM purpose.
Architect integration with external platforms using API-first, well-governed data contracts across a complex multi-system environment.
Provide architectural assurance across the full Dynamics CE lifecycle: security models, RBAC, GDPR alignment, non-functional requirements, and deployment standards.
Work closely with product owners, BAs, developers, and third-party delivery partners to translate business requirements into scalable, maintainable solutions.
Contribute to the evaluation of the broader Dynamics roadmap, including Finance and Operations and Field Services modules.
Evolve the organisation's Dynamics architecture practice through design patterns, reusable components, and quality gates embedded into CI/CD pipelines.What We're Looking For
Must-have:
3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM).
Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing.
Strong Power Platform capability across Power Apps, Power Automate, and Dataverse.
Proven experience designing API-led integrations using Azure services including Logic Apps, Service Bus, and Dataverse APIs.
Familiarity with Dynamics ALM practices, solution layering, environment strategy, and CI/CD for Dynamics solutions.
Experience delivering in agile, multi-stakeholder environments with third-party delivery partners in scope.Advantageous:
Background in membership bodies, professional services, or regulated environments.
Exposure to Dynamics F&O or Business Central alongside CE.
Experience governing or rationalising an over-customised Dynamics estate.What's On Offer
Competitive salary commensurate with experience
Milton Meynes office
A long-term, high-impact brief: estate consolidation, BC migration in parallel, and full roadmap input. Not a business-as-usual architecture role.
A stable, well-funded organisation with genuine investment in modern technology: Azure, Power Platform, Dataverse, and CI/CD all in active use.How to Apply
Apply with your CV or reach out directly for a confidential conversation before committing. We're happy to talk through the detail before you decide whether to put your name forward