Technical Implementation Support – North America
Office based (Manchester) – Monday to Friday
Hours: 1pm – 10pm
Salary: £28, OTE
Established in, PHMG has grown from a renowned Manchester-based business to the world’s leading audio branding agency – working with 36, clients in 39 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Coca-Cola, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track™ – strengthening their business identity in the most memorable, emotive way.
Responsibilities:
1. To provide administrative support to the Implementation Team
2. Using SoundPad application to upload mobile voicemail audio for clients
3. Calling into clients to perform sound checks on audio we have loaded to check it is playing the correct audio and there are no sound issues.
4. Sending hardware out to clients via DHL application
5. Uploading On Hold audio to clients phone systems.
What we are looking for:
6. Computer literate
7. Good communication skills
8. Attention to detail and accuracy
9. Good telephone manner
10. Organised
11. Ability to work on own initiative
12. Work systematically and accurately in a busy environment
Support | Administration | Implementation | IT | Computing | Hardware | Audio
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