Overview
Security Officer at Anchor Group Services. Working at Waverley Market Shopping Centre, Edinburgh. 32 hours per week, four days out of seven per the site rota. Pay: £13.30 per hour. Reporting to the Operations Manager / Contracts Manager.
Job Details
Job Role: Security Officer
Location: Waverley Market Shopping Centre, 3/48 Waverley Bridge, Edinburgh, EH1 1BQ
Working Hours: 32 hours per week – working 4 out of 7 days, as per the site rota
Pay: £13.30 per hour
What You’ll Do
* Conduct regular patrols throughout the shopping centre to maintain a safe and secure environment for visitors and staff
* Respond promptly to incidents; liaise professionally with the public and site management; maintain accurate records in line with procedures
* Operate and monitor CCTV equipment
* Complete reports by recording observations, information, occurrences, and surveillance activities
* Comply with legal requirements to support the organisation’s stability and reputation
* Provide first-line support to customers and visitors, delivering a professional and friendly service
* Understand customer needs and respond to queries and requests appropriately
Requirements
* Full 5-year employment checkable history
* Valid frontline SIA licence (DS or SG)
* Customer service experience and ability to handle conflict professionally
* Flexible to meet job requirements
* Excellent written and verbal communication skills
* Smart appearance and well-groomed
* Reliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast-moving environment
Benefits
* Access to a range of nationally recognised courses via the Anchor Academy
* Discounted SIA and First Aid training with financial support available
* Auto Enrolment Pension (if earnings meet the threshold)
* Stream – access to pay as you earn
* Cycle to Work Scheme
* Full uniform provided
* Free Employee Assistance Programme 24/7 including counselling
* Hospital Saturday Fund
* Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran status, disability or any other protected characteristic.
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