As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. As a Night Porter, you will Provide customers with a heartfelt and memorable experience each and every time they visit Be the first point of contact for late arrival check-ins and walk-ins You’ll ensure guest and business safety, and security is top priority at all times In the event of a fire, evacuate all guests and team from the business safely and quickly Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay. Ground floor cleaning to a high standard 4-5 Shifts per week 11pm-7am Company Description We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of. Qualifications What you’ll bring… Willingness to learn and expand your skills Have a great eye for detail, making sure every pint is poured to perfection A passion for giving great service and making sure every customer receives a warm welcome A positive can-do attitude and be a real team player