Client Cash Management – Assistant Manager
Our client is looking for a proactive and supportive Assistant Manager to help lead the Client Cash Management team. In this permanent role, you’ll work closely with the Client Cash Management Manager, ensuring the smooth day-to-day operation of the team while fostering a high-performance culture built on collaboration, development, and exceptional client service.
This is a great opportunity to combine leadership, operational oversight, and regulatory awareness in a dynamic environment where your contributions make a real impact.
Your Impact
As Assistant Manager, you’ll play a pivotal role in maintaining service excellence and driving continuous improvement. You’ll lead by example, coaching and supporting team members while ensuring quality, compliance, and efficiency.
Key Responsibilities:
* Oversee daily team operations, managing workloads and allocating resources effectively.
* Drive process improvement initiatives to enhance efficiency and accuracy.
* Uphold and refine controls that support quality assurance and regulatory compliance.
* Ensure service standards are consistently met in line with CASS and FCA requirements.
* Coach, motivate, and develop team members, offering regular feedback and guidance.
* Contribute to a positive, supportive team environment that values continuous learning.
* Collaborate with colleagues to identify and implement better ways of working.
* Help individuals align personal development goals with wider business objectives.
What You’ll Bring
We’re seeking someone with the confidence and capability to lead others while staying hands-on in the detail. You’ll be just as comfortable analysing a process as you are mentoring a colleague.
Key Requirements:
* Investment Operations Certificate Level 3 (or equivalent), or willingness to undertake.
* Prior experience in a supervisory or assistant management role.
* Strong background in banking or client payments operations.
* Ability to coach and support personal and professional development.
* Analytical mindset, with a flexible and solutions-focused approach.
* Strong awareness of operational risk and attention to detail.
* Excellent communication and influencing skills.
* Good working knowledge of CASS and FCA regulations relevant to the role.
If you’re ready to take the next step in your career and help set the standard for client cash operations, we’d love to hear from you.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)