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Client services coordinator

Wells
Permanent
Floss Agency
Client services coordinator
Posted: 20 August
Offer description

Based at the Tunbridge Wells Head Office and reporting to the Client Services Manager. The Client Services Coordinator will provide general administration support to the Client Services Department. Duties: Provide general administration and support for the Client Services Department. • Undertake the preparation and running of Planned Preventative Maintenance Contracts, remedial works and requests for callouts in an efficient manner. • Operate and keep up to date all systems of filing and recording as required by company procedures and efficiently. • Have clear and efficient communication skills, both written and spoken, with all levels of customer, supplier and work colleagues. • Efficiently manage time to achieve maximum results and avoid delays. • Understand and operate within the company authority structure, willingly receive fair and reasonable instructions. • Make and keep commitments but do not undertake the unachievable, and where appropriate to properly delegate tasks. • Manage telephone and email correspondence. • Adhere to the requirements of the Company Handbook. Key Responsibilities: Administrative & Coordination: ▪ Provide administrative support for the Client Services, Maintenance and Remedial Works Teams. ▪ Maintain PPM/Engineering schedules, create job folders and update service management software. Planned Maintenance &...

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