Sales & Installations Administrator
Location: Coalville (Hybrid Working)
Salary: £29,000 per annum +petitive Bonus
Role Type: Permanent
The RoleYou will be the backbone of the administration department, delivering high standards of service and providing essential support to both internal and external customers. This is a varied role within a bespoke division, where you’ll help manage the process of creating custom solutions for clients.
Key Responsibilities
1. Customer Support: Act as the first point of contact, handling all enquiries in a professional and efficient manner.
2. Workflow Management: Process administrative tasks and ensure all paperwork and reporting arepleted within set Service Level Agreements (SLAs).
3. Team Collaboration: Work closely with internal colleagues to maintain smooth operations and provide dedicated support to the wider team.
4. Role Flexibility: Proactively learn both Sales and Installations functions to provide essential annual leave cover.
Requirements
5. Customer First: A genuine passion for delivering exceptional service.
6. Fast-Paced: The ability to stay organised and self-motivated in a busy, high-volume environment.
7. Tech Savvy: Strong proficiency in Microsoft Office is essential (Excel and Word)
Benefits
8. Financial:petitive salary of £29,000 plus a performance-related bonus scheme.
9. Health: Private Medical Cover (Single Cover).
10. Time Off: 26 days’ holiday (increasing with service up to 29 days) + Bank Holidays
11. Family & Flexibility: Enhanced family-friendly policies and a choice of flexible benefits.
12. Hybrid Working: A modern approach to work, dividing your time between the Coalville office and home as the role dictates.