Field Service Engineer
Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing
The Company
Our client is one of the country's largest technology providers, supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations.
The Job
As a Field Service Engineer, you will install, maintain, and troubleshoot system connectivity issues at sites throughout Middlesbrough and Darlington.
Duties include:
• Site Surveys
• Installation, testing and configuration of EPOS systems, including structured cable testing
• Planned maintenance
• Diagnose faults and swap out units
• Fault-finding on computer WIFI networks
• Reimage PCs, data copies and system updates
About You
As a Field Service Engineer, you should have a good mix of the following skills and experience.
• Field-based customer service engineering experience
• Knowledge of computer hardware (PCs, IP Networks and WIFI)
• Manage own diary and workload
• EPOS knowledge desirable / not essential as training given
• Full Driving Licence
Hours
Monday to Friday, 9 am – 5 pm
On-Call One Week in Three: Standby Hours: Mon – Fri 5pm-9pm, Sat & Sun 9am – 9pm
Benefits
£31396 (£28620 + £2776 standby allowance) estimated earnings: £35000 including overtime when on call out + £250 quarterly performance bonus. Basic salary rises from £28620 to £30000 after 12 months service
Company Van, 33 days holiday, Pension Scheme, Profit Share, Excellent Additional Benefits
Job Notes: Middlesbrough, Darlington, Northeast, North Yorkshire, County Durham, Service Technician, Field Technician, Service Engineer, Field Engineer, Support Technician, Support Engineer, EPOS Engineer, EPOS Technician