Sage Group plc is seeking a highly skilled CRM Business Analyst to join their team in Newcastle. The role involves engaging with stakeholders to define organisational needs and translating them into project requirements, primarily for technology transformation projects.
Key responsibilities include analyzing business processes, documenting requirements, and collaborating with technical teams for effective implementation. The ideal candidate will have a strong background in customer service operations and proven experience in successful technology transformation projects.
#J-18808-Ljbffr