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Fleet administration assistant

Feltham
Administration
Posted: 12h ago
Offer description

About this RoleAs a Fleet Administration Assistant within our Vans division, you will play a pivotal role in maintaining the quality, compliance and commercial performance of our hire fleet. Reporting to the Operations Maintenance & Damage Supervisor, you will ensure vehicle maintenance provision and damage recharge recovery are managed to the highest standard in line with the DGV Operations Manual. Maintain the condition and presentation of the hire fleet, ensuring vehicles remain roadworthy, compliant, clean and fit for hire. Support accurate “check in” and “check out” inspections, identifying damage and securing customer recharge authorisation. Liaise with customers regarding maintenance, MOTs, recalls and compliance events, issuing documentation in line with procedure. Supervise and schedule work for the Mobile Mechanic and control onsite maintenance stock when required. Provide cover across branch operations including rental agreements, invoicing and vehicle sales preparation. About YouYou are customer-focused, organised and confident managing multiple priorities in a fast-paced, price-sensitive market. You take pride in high standards, communicate clearly and are comfortable balancing compliance, commercial awareness and service delivery. Full, valid UK driving licence. Experience delivering excellent customer service in a customer-facing environment. Strong written and verbal communication skills. Proficient in Microsoft Office including Word, Outlook and Excel. High attention to detail with the ability to work accurately under pressure. We actively encourage applications from candidates from underrepresented backgrounds. If you meet most of the criteria but not every requirement, we would still welcome your application. About UsDawsongroup is one of Europe’s leading asset rental and leasing businesses, operating across a diverse portfolio including vans, trucks and specialist vehicles. Our Vans division is committed to maintaining a modern, high-quality fleet while building long-term customer relationships built on service and reliability. Over 32,000 assets across the Group with continued fleet investment. Strong focus on compliance, safety and operational excellence. Long-term customer partnerships across multiple sectors. Investment in people development and internal progression opportunities. About Your FutureThis role offers exposure across maintenance, compliance, commercial recovery and operational support, providing a strong foundation for progression within fleet operations. You will gain cross-functional experience while working closely with senior operational leaders. 24 days leave, plus your birthday, plus bank holidays and up to 10 days extra (time served and purchase scheme). Develop expertise in fleet compliance and damage recovery processes. Build operational leadership capability through branch-wide support. Opportunity to step into supervisory cover responsibilities. Long-term career pathways within a growing, diversified Group. People are our greatest asset, and we invest in developing our teams to ensure long-term success for both our customers and our colleagues. If this role aligns with your experience and ambitions, we would welcome your application and the opportunity to discuss your career goals further.

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