Part-time, permanent Contract, 28 hours per week
Milton Keynes - Hybrid, 3 days a week in office
Closing Date: 02nd May
We are looking for an experienced and driven Remarketing Senior Service Inspector to join our team. In this role, you will ensure efficient management of vehicle volume, quality and costs at our central storage facility while maintaining high standards and alignment with our overall Remarketing strategy.
You will work closely with on-site suppliers, manage vehicles under warranty recalls, and collaborate with off-site storage locations. Your ability to optimise processes, maximise vehicle flow, and maintain quality standards is crucial to the success of our operations.
Key Responsibilities:
* Oversee refurbishment programs to maximise vehicle flow capacity without compromising quality standards.
* Identify and redirect vehicles to appropriate sales channels when production slows or fails.
* Monitor and manage on-site supplier performance, ensuring adherence to Key Performance Indicators (KPIs).
* Manage process integrations and improvements between the supplier and VWFS to ensure systems and processes are correctly mapped and compliant with all VWFS policies
* Manage vehicles impacted by manufacturer recalls or sales restrictions, minimising depreciation and ensuring the application of necessary fixes.
* Build and maintain strong relationships with both internal and external stakeholders, including third-party service providers and off-site storage locations.
Skills and Experience:
* Proven track record in the automotive or financial services industry.
* In-depth knowledge of end-to-end de-fleeting, pricing, and remarketing processes.
* Thorough understanding of operational processes related to de-fleeting and auction facilities at VWFS.
* Experience in planning and managing weekly work programs.
* Strong organisational, problem-solving, and analytical skills.
* Excellent communication and interpersonal abilities to effectively collaborate with internal and external stakeholders.
* Adaptability and flexibility in responding to changing business needs.
* A proactive, results-oriented mindset with the ability to thrive in a fast-paced environment.
Travel Requirements:
Please note that a full UK driving license is essential for this role as there is a requirement to travel to off-site storage locations at least twice a week, or as required by business needs.
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
#J-18808-Ljbffr