We are March the UKs leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process and digital services has led to long term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace and nuclear.
As the Contracts Manager you will oversee the delivery of planned maintenance, reactive maintenance, and small works projects across multiple sites for one of our key clients. This role is critical in ensuring contractual compliance, operational efficiency, and exceptional client satisfaction across multiple sites.
Key Responsibilities:
1. Manage and oversee the delivery of PPM schedules, ensuring compliance with statutory and contractual requirements.
2. Coordinate reactive maintenance activities, ensuring timely resolution of issues and minimal disruption to client operations.
3. Plan and deliver small works projects, from initial scoping through to completion, ensuring quality, safety, and budget adherence.
4. Monitor contract performance against KPIs and SLAs, implementing improvements where necessary
5. Act as the main point of contact for clients, building strong relationships and ensuring high levels of satisfaction.
6. Conduct regular client meetings and provide transparent updates on se...