Company Overview Energystore Ltd has been a leading manufacturer and installer of cavity wall insulation in Ireland for over 40 years. With a strong presence in the UK market since 2016, we are experiencing rapid growth and are committed to providing high-quality insulation solutions across the UK and Ireland. Job Description & Key Responsibilities Based in our Belfast site, you will be part of the Operations Team, working in a busy, fast-paced environment, where you will support the Office Manager by providing day-to-day assistance across a range of operational and administrative tasks. Specific Day to Day Responsibilities Create and maintain workbooks for the Install and Extraction teams to support accurate planning and execution of operations. Coordinate closely with production, installation management, and administrative teams to ensure efficient scheduling and delivery of installation and extraction services aligned with customer requirements. Serve as a primary point of contact within the business, ensuring all communications with customers and stakeholders are consistently professional and positively represent the company. Perform administrative duties that contribute to the smooth day-to-day operation of the office, including documentation, reporting, and data entry tasks. Handle general telephone enquiries, offering timely and helpful support to both customers and internal operations teams. Champion energystores core values, embedding them into daily tasks and interactions to promote a strong, value-driven workplace culture. The Ideal Person The successful candidate will ideally have at least 2 years administration experience and be proficient in the full Microsoft Office Suite, with particular strength in excel for managing data and creating reports. They will also have excellent communication skills, both face-to-face and over the telephone, with the confidence to interact with colleagues, customers, and stakeholders in a professional and friendly manner. Being a team player who works collaboratively with others, supporting shared goals and contributing to a positive working environment is essential for this role. What you'll get in return Competitive salary Professional support Great working environment Fantastic employee benefits Life Assurance Pension Scheme Job Type: Full-time Pay: Depending on Experience Benefits: Company events Company pension Free parking Life insurance On-site parking Private medical insurance Sick pay Schedule: Monday to Friday Experience: Administrative: 2 years (required) Language: English (required) Location: Northern Ireland (Northern Ireland) (required) Work Location: In person Skills: Administrative Business Support Administration Data input Document processing Answering Telephones