About us...
Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway straight into the airport's North Terminal.
A bit about what you will do...
Assistant Front of House Managers in our stylish hotel assist in managing all aspect of the Front Office, inspiring the team to consistently provide outstanding service and exceed guests expectations.
1. Assists the Front of House Manager in all aspects of their duties.
2. Lead by example and foster team dynamics to ensure the team remain focused on meeting guests needs and brand standards.
3. Provide input for Front Office departmental meetings and deputize in the Front of House Managers absence.
4. Be aware of credit policies and procedures and liaise closely with the Finance department to ensure that credit procedures are properly carried out.
5. Compile statistics for Front Office and provide related reports.
6. Assist with management ...