Job Description
Exciting Opportunity Alert! Join Rendall & Rittner as a Duty Manager
Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Duty Manager. This is an incredible career opportunity with a fantastic package.
Position: Duty Manager
Location: 375 Kensington High Street, London, W14 8QA
Working Hours: 4 days on, 4 days off 0700-1900
Salary: up to £35,000 per annum (depending on experience)
Contract: A permanent position that offers stability and room for growth.
Why Rendall & Rittner:
Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
Time Off: Enjoy 24 days of holiday inclusive of national holidays.
Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *
Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details:
This role will be based at 375 Kensington High Street, a landmark residential development in the Royal Borough of Kensington and Chelsea, comprising 521 high-quality homes set within landscaped communal gardens. Ideally located just minutes from Kensington Olympia station, the development offers excellent transport connections alongside premium resident amenities including a 24-hour concierge, leisure facilities and secure parking.
Key Responsibilities and Requirements:
As a Duty Manager at Rendall & Rittner, you will:
* You will have a prime luxury residential or hotel background working in a similar managerial role responsible for managing the front of house operations, ensuring high customer service standards and leading an onsite team.
* As a leader you will be responsible for managing your team’s performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties.
* You will have experience working closely with management to ensure SOPs are adhered to and improve policies and procedures.
* Responsible for ensuring delivery of high-end quality customer service for residents, tenants and guests, and handle day-to-day matters in a prompt and professional manner.
* You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems
* You’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You’ll lead, engage and inspire others.
* Responsible for managing the work permits and supervising contractors whilst they are on site.
* You are able to work in a fast paced and dynamic working environment, multitasking, organised and able to think on your feet.
* You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries.
How to Apply:
Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1"
Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.
Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!