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JOB TITLE: Rearrangements Coordinator
JOB LOCATION: NI
TERMS: Permanent
THE JOB
Hyperfast is seeking an experienced Administrator to assist in the successful delivery of programmes across our Rearrangements Department, in line with key performance indicators (KPIs), role responsibilities, and company objectives.
WHAT WILL YOU BE DOING?
1. Creating and progressing orders through the appropriate software platforms (CRM and Arc).
2. Managing shared inboxes.
3. Issuing work to suppliers, updating progress status and trackers.
4. Conducting quality and compliance reviews for all aspects of each order.
5. Performing corrective action reviews to ensure the highest standards are achieved.
6. Having some understanding of the telecoms industry would be advantageous; the role covers aspects within the PIA network but this is not essential.
7. Assisting with analysis of operational practices, reporting, database management, maintenance of records, and other documentation to ensure compliance.
8. Promptly identifying, with the Rearrangements Manager, any working constraints that could impede achieving our objectives.
9. Ensuring effective communication within the team and with all stakeholders, delivered in a timely and clear manner, with expectations clearly set and met.
10. Welcoming input of new ideas, improvements, and innovations.
WHAT WILL YOU BRING?
* Excellent verbal and written communication skills for stakeholder engagement.
* High-level organization and information management skills.
* Accuracy and attention to detail for data entry and reporting.
* Ability to prioritize and work effectively within a team.
* Experience with Microsoft Packages (Excel, PowerPoint), minimum 1 year of administration experience.
* Previous experience within the telecoms industry and PIA network is advantageous but not essential, as full training will be provided.
* Willingness to contribute new ideas, improvements, and innovations.
At Hyperfast, we value diversity, promote equality, and challenge discrimination. We are an equal opportunities employer and encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities.
We are open to discussing flexible working arrangements. All employment offers are subject to satisfactory pre-employment checks, including references, right to work, criminal record checks, and professional qualifications.
Fibrus Limited, Fibrus ISP, Hyperfast, and Viberoptix belong to the Infracapital group of companies. We will retain your information for up to 12 months for recruitment purposes and may share it with partner organizations. If you do not wish for us to retain or share your information, please contact us.
To be considered for this role, complete the application process on our careers page by clicking the 'Continue to Application' or 'Login/Register to apply' button below.
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