Salesforce and Business Application Lead
We are looking for a strategic technical leader to own the evolution of our GTM tech stack. As the Salesforce & Business Applications Lead, you are the professional who connects the dots between People, Processes, and Systems to create the synergy required to scale. You understand that a company’s strategy is only as strong as the flow of its data and the integration of its tools.
You are a data-driven professional who knows how to differentiate between the "important" and the "urgent," ensuring our systems optimized for a frictionless Lead-to-Cash journey. Your goal is to build a robust systems architecture where data hygiene is the standard and every integration is built for predictable, global scale.
* Scalable Systems Architecture: Build and maintain the data architecture required to support ARR growth.
* Process Automation: Lead the technical execution of automated workflows that reduce operational friction across Sales, Marketing, and Customer Success.
* Global Data Governance: Embed governance rules directly into SFDC to ensure clean, reliable data for predictive forecasting and ICP insights.
* Tech Stack Synergy: Ensure seamless integrations between Salesforce and critical business applications (e.g., Finance, Legal, and Support tools).
Key Responsibilities
* System Ownership: Act as the primary architect for Salesforce (SFDC) and integrated business applications, ensuring system health and scalability.
* Quote-to-Cash Excellence: Own the technical lifecycle of the Quote-to-Cash process, ensuring smooth handoffs between business units.
* Strategic Requirement Translation: Translate complex business needs into detailed technical requirements, workflows, and system documentation.
* Data Integrity & BI Support: Partner with the RevOps team to ensure reporting systems provide consistent, accurate data for executive decision-making.
* User Adoption & Enablement: Lead technical onboarding and ongoing enablement to ensure GTM teams are utilizing systems at a professional level.
* Project Management: Drive continuous improvement initiatives, running feedback cycles to identify and fix system inefficiencies.
Requirements
* 7 Years of Experience: Extensive experience managing Salesforce and GTM tech stacks (e.g., HubSpot, Outreach, CPQ) in a B2B SaaS environment & Proficiency in platform Best Practices.
* Mastery of GTM Workflows: Deep technical understanding of lead-to-renewal cycles and cross-functional system logic.
* Strategic Problem Solver: Ability to influence stakeholders and prioritize a technical roadmap that balances immediate fixes with long-term scalability.
* Creative thinking, multitasking abilities, and positive energy.
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