Job Description: We’re on the hunt for a vibrant and hands-on leader to take charge of the day-to-day running of a lively, fast-paced venue where great food, fun, and unforgettable experiences come together. You’ll be at the heart of the action leading your team from the front, keeping service standards high, and making sure every guest leaves with a smile. You’ll champion the venue’s ethos, creating an atmosphere that’s welcoming, upbeat, and full of energy. About You You’re a natural people person with a passion for hospitality and a knack for bringing out the best in your team. You thrive under pressure, love a buzzing atmosphere, and take pride in delivering next-level customer experiences. You’ll have solid experience managing a large team in a dynamic environment leading, motivating, and supporting them to deliver excellence every time. Most importantly, you’ll bring enthusiasm, positivity, and a genuine love for creating memorable moments. The role consists of (but is not limited to): * Opening / Closing the business * Safe handling of money including cashing up tills * Managing a considerable team over different areas and ensuring that everyone is working to the desired standard * Managing breaks / hours / shifts * Managing company emails / social media pages Requirements: * Demonstrable evidence of delivering exceptional customer service in front of house or similar customer facing role * Proven ability to lead through positive and proactive actions * Able to work in a fast-paced environment and remain calm when under pressure and deal effectively with unanticipated demands * Flexible, helpful and positive attitude * Weekend work Job Types: Full-time, Part-time Pay: From £13.50 per hour Expected hours: Weekends essential Benefits: * Discounted or free food * Employee discounts * Free fitness classes * Free membership to a Sauna, Steam, Spa, Swim & Gym * On-site parking Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the hospitality industry. We work and support some of the most well-known companies in Norfolk and Suffolk. Technique recruitment Solutions limited are operating as a specialist recruitment business and recruitment agency on behalf of our client