Overview
AECOM Birmingham, United Kingdom
Start here. Grow here. Are you ready to lead a key client relationship and shape the future of the water industry? Our UK&I Water business are looking for two Client Account Managers (CAMs) to support our ambitious growth plans. One will support Anglian Water & Severn Trent, and the other will support Wessex and South West Water.
Responsibilities
* Trusted Partner: You will have a deep understanding of the client, the regulatory environment in which they operate and the future direction and challenges of their business. You will already hold significant trusted relationships across key stakeholders and directorates, which you will be accountable for broadening and developing across their organisation.
* Expertise: You will ensure that we are bringing all AECOM has to offer to clients, maintaining a good understanding of our technical & business service offerings and identifying areas where we need to adapt or strengthen to meet their future requirements and address challenges.
* Growth: You will be accountable for the end-to-end delivery of the pursuit, overseeing the positioning, win planning and delivery of the bid. Overall, you will ensure we create a compelling client offer that is deliverable, and effect hand over of successful pursuits to the delivery teams to implement.
* Collaborate: You will liaise with our internal teams to assess resource availability and assist in assembling delivery teams that maximise our chances of winning future work.
Required expertise
* Developing, maintaining and implementing an account strategy aimed at positioning for future work. This will include developing partnering strategies and relationships as appropriate.
* Developing and implementing a sales strategy, ensuring compliance with internal sales process and governance, aimed at winning new work that will be of significant size, complexity or importance to a business.
* Leading the end to end delivery of a major pursuit, including effective long term positioning, leading the pursuit during procurement including estimating and managing the bid budget, developing a high calibre ‘technical/quality proposal’, delivery of a pricing / commercial strategy that is attractive to the client and creates a sustainable commercial position for delivery, ensuring we negotiate suitable terms and conditions.
* Prepare and conduct regular account reviews with business leaders to promote transparency and alignment on the account goals and performance. This will include intelligence gathering and sharing and engaging with the wider business to build and maintain an effective engagement plan.
* You will stay up to date on industry/sector developments and trends so you\'re able to provide relevant insight to our wider teams.
Qualifications
* Experience in the water sector or another relevant sector.
* Experience in client account management and business development and an ability to drive business growth through effective client management and service delivery.
* Proven ability to build and maintain relationships, demonstrating exceptional interpersonal and communication skills.
* Strong proposal development and presentation skills.
* Ability to analyse performance metrics and implement strategies for continuous improvement.
Additional Information
We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at ReasonableAccomodations@aecom.com. At AECOM, we value everyone's unique contributions and perspectives.
We are an Equal Opportunity Employer. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum criteria. Please let us know using this email address ReasonableAccommodations@aecom.com if you would like to apply through the Disability Confident Interview Scheme. All information will be kept confidential according to EEO guidelines.
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