Responsibilities
* Lead a team of inspection officers, offering guidance, support, supervision, and quality assurance.
* Oversee licence applications, complex cases, enforcement activity (notices, civil penalties, RROs, banning orders etc.).
* Review property inspections, complaints, and casework, making sure reports and decisions are robust.
* Deputise for the service manager if required; report on performance and outcomes to senior management.
* Ensure the team responds to legislative changes and best practice.
* Engage with landlords, agents, tenants, Solicitors / Legal etc. to resolve disputes, promote compliance, and support landlord forums.
Qualifications
* Proven experience in housing enforcement, property inspection, or environmental health.
* A good understanding of the Housing Act 2004, particularly Parts 1-4, and related legislation such as the ASB, Crime and Policing Act 2014 and Environmental Protection Act 1990.
* Completed Housing Health Safety Rating System certificate.
* Experience of managing or supervising staff, with a focus on performance and professional development.
* Strong written and verbal communication skills, with the ability to handle challenging conversations professionally.
* The ability to interpret housing standards and regulatory requirements accurately.
* A commitment to improving housing quality and protecting residents from poor housing conditions.
* Certificate in Housing Health Safety Rating System.
* Full Driving Licence that is valid in the UK and access to a vehicle.
Benefits
* Generous annual leave entitlement
* Local Government Pension Scheme
* Flexible and hybrid working opportunities (where applicable)
* Ongoing training and professional development
* Employee assistance programme and wellbeing support
* Staff discounts and local offers
* A supportive and inclusive working environment
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