We're seeking an experienced and motivated Team Leader to join our growing team in Glasgow. This is a full-time, permanent position offering the opportunity to guide and develop a team within a dynamic, people-focused environment.
As a Team Leader, you'll be responsible for driving performance, supporting day-to-day operations, and fostering a positive and productive workplace culture. You'll combine strong communication and leadership skills with a hands-on approach to ensure your team delivers consistent results and excellent service.
Role Overview
In this role, you'll act as a key link between management and the wider team, ensuring that company objectives are met while maintaining high levels of engagement and morale. You'll oversee daily performance, provide coaching and feedback, and ensure operational targets are consistently achieved.
This position is ideal for someone who thrives on responsibility, enjoys motivating others, and is ready to take their leadership skills to the next level.
Key Responsibilities
* Lead, motivate, and support a team to achieve performance goals and quality standards.
* Conduct regular team meetings, performance reviews, and one-to-one coaching sessions.
* Organize workloads, delegate tasks, and monitor productivity to ensure efficiency.
* Foster a positive work environment that encourages collaboration, accountability, and development.
* Communicate company updates, policies, and goals clearly to all team members.
* Handle escalated issues and provide effective resolutions in a timely manner.
* Work closely with senior management to identify opportunities for improvement and implement best practices.
* Maintain accurate records of team performance and operational metrics.
Skills and Experience Required
* Proven experience in a Team Leader, Supervisor, or Management role.
* Strong leadership and interpersonal skills, with the ability to inspire and motivate others.
* Excellent organizational and communication abilities.
* A proactive and solution-focused approach to challenges.
* Ability to manage time effectively and prioritize workload in a fast-paced environment.
* Confident using IT systems and reporting tools to monitor performance.
* Previous experience in retail, sales, customer service, or operations is advantageous.
What We Offer
* Competitive full-time salary with performance-related incentives.
* Career progression opportunities within a growing organization.
* Ongoing training, mentoring, and leadership development support.
* A collaborative, supportive work environment where your contributions are recognized.
* Flexible scheduling options and a strong focus on work-life balance.
* Modern, accessible office location in Glasgow.
If you're a motivated leader who enjoys guiding teams, improving performance, and achieving results, this role could be your next big step.
Apply today to join our Glasgow-based team as a Team Leader and take the next step in your leadership career.